• COURSE CODE:

    SIT40416
  • CRICOS:

    0100153
  • DURATION:

    78 Weeks
  • CATEGORY:

    Hospitality
  • NEXT INTAKE DATE:

    Please contact us at 1300 130 432

COURSE OVERVIEW

This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many individuals have supervisory responsibilities and plan, monitor, and evaluate the work of team members.

ENTRY REQUIREMENTS

  • Students must be 18 years of age on commencement of the course
  • A minimum IELTS score of 5.5 with no band less than 5.5 or equivalent
  • Satisfactory completion of Australian Year 12 (or equivalent)

CAREER PATHWAYS

Employment pathways*:

  • Bar supervisor or team leader
  • Concierge
  • Duty manager
  • Food and beverage supervisor or team leader
  • Forecast analyst (accommodation services)
  • Front office supervisor or team leader
  • Housekeeping supervisor or team leader
  • Gaming supervisor or team leader
  • Reservation analyst
  • Shift manager

*It is not, however, intended to indicate that an individual will gain immediate employment on completion of this qualification

WORK-PLACEMENT

Students are required to complete the work placement of 187 hours within a hospitality environment. Students can find their own placement. Mint Training may assist students to secure a work placement, but it is not a guarantee.

During your placement, a Mint Training assessor will visit you on a number of occasions to observe you performing some of your tasks.

DELIVERY METHODS

Classroom based delivery[Face-to-Face].

ASSESSMENT METHODS

Assessment methods vary and may include written assignments, knowledge tests, research tasks, projects, case studies, observations, practical tasks and role plays/demonstrations .

RESOURCES

  • Students are required to bring a note-pad to every training session and may bring their own Laptop / Computer Tablet.
  • Mint Training will provide you with all other resources such as Wi-Fi internet connection and are included in the course fee.
  • Students are required to be well groomed and to wear appropriate clothing for work-placement (such as closed shoes, shirts, pants – please do NOT wear T-shirts, jeans, and other fancy clothing). Student may be required to wear a uniform for work-placement (can be purchased for additional $150-approx.).

RECOGNITION OF PRIOR LEARNING (RPL)

RPL allows students to gain recognition of skills and knowledge they have achieved through on the job training, formal or informal education and life experience. Applicants are assessed on a case-by-case basis. A comprehensive RPL assessment tool will need to be completed and each unit will be addressed individually.
To know more about how RPL is conducted please refer to the following documents:

CREDIT TRANSFER (CT)

Students may be able to shorten the length of their chosen qualification by taking into account previous studies. Mint Training recognises Australian registered training organisations for credit transfers. Credit Transfers will be granted upon the receipt of sufficient evidence to support the application.

FEES

Please click here for Fees & Charges.


Please call 1300 130 432 if you are having issues accessing this information.

COURSE UNITS

Core Units:

  • BSBDIV501 Manage diversity in the workplace
  • SITHIND004 Work effectively in hospitality service
  • SITXCCS007 Enhance customer service experiences
  • SITXCOM005 Manage conflict
  • SITXFIN003 Manage finances within a budget
  • SITXHRM001 Coach others in job skills
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXWHS003 Implement and monitor work health and safety practices

Elective Units:

  • SITHACS005 Provide porter services
  • SITHACS008 Provide accommodation reception services
  • SITHFAB001 Clean and tidy bar areas
  • SITHFAB003 Operate a bar
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHFAB006 Provide room service
  • SITHFAB014 Provide table service of food and beverage
  • SITHFAB016 Provide advice on food
  • SITHIND002 Source and use information on the hospitality industry
  • SITXFIN002 Interpret financial information
  • SITXFSA001 Use hygienic practices for food safety
  • SITXHRM002 Roster staff