This nationally accredited qualification develops key skills and knowledge to excel as a team leader within the thriving hospitality industry. The Diploma of Hospitality Management helps you craft an in-depth understanding of many facets of the industry and equips you to work independently and within teams in a range of different settings.
KEY LEARNING OUTCOMES AND SKILLS
This course will arm you with the following key skills:
food and beverage
- Students must be 18 years of age on commencement of the course
- A minimum IELTS score of 5.5 with no band less than 5.5 or equivalent
- Satisfactory completion of Australian Year 12 (or equivalent)
front office manager
catering operations manager
banquet or function manager
*It is not, however, intended to indicate that an individual will gain immediate employment on completion of this qualification
- Students are required to complete the work placement of 36 service periods / shifts within a hospitality environment. Students can find their own placement. Mint Training and the Host Employer must have an agreement before the placement can be commenced.
- Mint Training may assist students to secure a work placement but it is not a guarantee.
- During your placement a Mint Training assessor will visit you on a number of occasions to observe you performing some of your tasks.
Classroom based delivery[Face-to-Face].
Assessment methods vary and may include written assignments, knowledge tests, research tasks, projects, case studies, observations, practical tasks and role plays/demonstrations
- Students are required to bring a note-pad to every training session and may bring their own Laptop / Computer Tablet.
- Mint Training will provide you with all other resources such as Wi-Fi internet connection and are included in the course fee.
- Students are required to be well groomed and to wear appropriate clothing for work-placement (such as closed shoes, shirts, pants – please do NOT wear t-shirts, jeans and other fancy clothing). Student may be required to wear a uniform for work-placement (can be purchased for additional $150-approx.).
RECOGNITION OF PRIOR LEARNING (RPL)
RPL allows students to gain recognition of skills and knowledge they have achieved through on the job training, formal or informal education and life experience.
Applicants are assessed on a case-by-case basis. A comprehensive RPL assessment tool will need to be completed and each unit will be addressed individually.
To know more about how RPL is conducted please refer to the following documents:
CREDIT TRANSFER (CT)
Students may be able to shorten the length of their chosen qualification by taking into account previous studies.
Mint Training recognises Australian registered training organisations for credit transfers.
Credit Transfers will be granted upon the receipt of sufficient evidence to support the application.
Please click here for Fees & Charges.
Please call 1300 130 432 if you are having issues accessing this information.
Manage diversity in the workplace
Manage operational plan
Enhance customer service experiences
Develop and manage quality customer service practices
Manage finances within a budget
Prepare and monitor budgets
Research and comply with regulatory requirements
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
Process financial transactions
Interpret financial information
Recruit, select and induct staff
Use hygienic practices for food safety
Provide responsible service of alcohol
Provide table service of food and beverage
Work effectively in hospitality service
Provide housekeeping services to guests
Prepare rooms for guests
Provide porter services
Provide accommodation reception services
Operate a bar
Prepare and serve espresso coffee
Provide advice on food
Source and use information on the hospitality Industry