This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
- Students must be 18 years of age on commencement of the course
- A minimum IELTS score of 5.5 with no band less than 5.5 or equivalent
- Satisfactory completion of Australian Year 12 (or equivalent)
Area manager or operations manager
Cafe owner or manager
Club secretary or manager
Executive sous chef
Food and beverage manager
Motel owner or manager
Rooms division manager.
*It is not, however, intended to indicate that an individual will gain immediate employment on completion of this qualification
Classroom based delivery[Face-to-Face].
Assessment methods vary and may include written assignments, knowledge tests, research tasks, projects, case studies, observations, practical tasks and role plays/demonstrations
- Students are required to bring a note-pad to every training session and may bring their own Laptop / Computer Tablet.
- Mint Training will provide you with all other resources such as Wi-Fi internet connection and are included in the course fee.
RECOGNITION OF PRIOR LEARNING (RPL)
RPL allows students to gain recognition of skills and knowledge they have achieved through on the job training, formal or informal education and life experience.
Applicants are assessed on a case-by-case basis. A comprehensive RPL assessment tool will need to be completed and each unit will be addressed individually.
To know more about how RPL is conducted please refer to the following documents:
CREDIT TRANSFER (CT)
Students may be able to shorten the length of their chosen qualification by taking into account previous studies.
Mint Training recognises Australian registered training organisations for credit transfers.
Credit Transfers will be granted upon the receipt of sufficient evidence to support the application.
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Please call 1300 130 432 if you are having issues accessing this information.
Manage diversity in the workplace
Manage operational plan
Develop and implement a business plan
Develop and manage quality customer service practices
Manage finances within a budget
Prepare and monitor budgets
Manage physical assets
Research and comply with regulatory requirements
Lead and manage people
Recruit, select and induct staff
Monitor staff performance
Monitor work operations
Establish and conduct business relationships
Develop and implement marketing strategies
Establish and maintain a work health and safety system
Use hygienic practices for food safety
Use food preparation equipment
Prepare dishes using basic methods of cookery
Work effectively in hospitality service
Profile the market
Identify hazards, assess and control safety risks
Interpret financial information
Develop workplace policy and procedures for sustainability
Make a presentation
Analyse and present research information
Design and produce business documents
SITHKOP004 Develop menus for special dietary requirements
Source and use information on the hospitality industry