NEXT INTAKE DATE:Please contact us at 1300 130 432
KEY LEARNING OUTCOMES AND SKILLS
This course will arm you with the following key skills:
staff performance management
effective leadership skills
responsive customer service
recruitment and induction
ability to design and implement process improvements
Classroom based delivery [Face-to-Face].
Assessment methods vary and may include written assignments, knowledge tests, research tasks, projects, case studies, observations, practical tasks and role plays/demonstrations .
RECOGNITION OF PRIOR LEARNING (RPL)
RPL allows students to gain recognition of skills and knowledge they have achieved through on the job training, formal or informal education and life experience. Applicants are assessed on a case-by-case basis. A comprehensive RPL assessment tool will need to be completed and each unit will be addressed individually.
To know more about how RPL is conducted please refer to the following documents:
CREDIT TRANSFER (CT)
Students may be able to shorten the length of their chosen qualification by taking into account previous studies. Mint Training recognises Australian registered training organisations for credit transfers. Credit Transfers will be granted upon the receipt of sufficient evidence to support the application.
BSBLDR502 Lead and manage effective workplace relationships
BSBLDR511 Develop and use emotional intelligence
BSBWOR502 Lead and manage team effectiveness
BSBMGT517 Manage operational plan
BSBWOR501 Manage personal work priorities and professional development
BSBCUS501 Manage quality customer service
BSBADM502 Manage meetings
BSBMGT502 Manage people performance
BSBHRM506 Manage recruitment selection and induction process
BSBLED501 Develop and workplace learning environment
BSBPMG522 Undertake project work
BSBWHS521 Ensure a safe workplace for a work area
Please call 1300 130 432 if you are having issues accessing this information.
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